微笑是人类最好的装饰品
This is a real story that happened on a flight between a passenger and an air hostess.When the plane had just taken off, the passenger rang and told the air hostess that he needed a cup of water to take his medicine.She told him that she would bring him the water in ten minutes.
Thirty minutes later,when the man's ring for service sounded for the second time,the air hostess was still in a hurry.She was such a busy hostess that she forgot to deliver the water to him.As a result,the passenger was late to take his medicine.She hurried over to him with a cup of water,but she was refused by him.
In the following hours on the flight,each time the air hostess passed by the passenger she would ask him with a smile if he needed help,but the passenger never paid attention to her.
When the passenger was going to get off the plane,he asked the air hostess to hand him the passengers' booklet.She was very sad.She knew he would write down sharp words that might result in her losing her job.But with a smile she handed it to him.
Off the plane,she opened the booklet,and smiled happily ,for the passenger had written,"On the flight,you asked me if I needed help twelve times in all.How can I refuse your twelve sincere smiles?"
That's right!Who can refuse twelve sincere smiles from a person?
这是一个发生在航班上一名乘客与服务员之间的真实故事。当飞机刚刚起飞,这名乘客呼叫告诉空姐他需要一杯水吃药,她告诉他将在十分钟内送来。
三十分钟后,当乘客第二次呼叫服务,这名空姐仍然在忙碌中,她如此之忙以致忘了递水给他。因此,乘客很晚都没吃药,她急忙带着一杯水过来,但是她被拒绝了。
在航班上接下来的小时里,每次她路过乘客处,都面带微笑问他,是否需要帮助?但乘客从来不理睬她。
当乘客要下飞机时,他要空姐递给他“顾客意见本”,她很难为情,她知道他将写下尖锐的话语、使她失去工作。但她还是伴随着微笑递给了他。
休息之余,她打开顾客意见本,高兴地笑了,因为乘客写道:“在航行中,你问我是否需要帮助达十二次,我怎能拒绝你十二次真诚的微笑?”
是的,谁会拒绝来自一个人十二次真诚的微笑?(本文深圳家教·潜龙家教谭老师翻译并录入,不当之处请您指正,欢迎您继续浏览本站,谢谢!)
深圳家教·龙华家教提醒您:微笑是人世间最美的语言,收起您的“苦瓜脸”,对他人微笑吧! |